It’s becoming more and more common for women to work in banks, particularly in executive or technologically oriented positions. The issue over the past ten years has been narrowing the gender gap and advancing women into leadership positions (in pay and representation).
Now, change is happening. Employees in the financial services sector are overwhelmingly female, and according to a Deloitte research, the proportion of female CEOs will increase from 22 percent to 31 percent by 2030.
With a diverse crew, these organisations are better able to connect and interact with each and every customer, which improves their capacity to cross-sell products, fosters patron loyalty, and expands customer acquisition and retention.
Understanding what makes a successful leader is essential to a company’s performance on the whole since excellent leadership is the capacity to motivate teams and accomplish objectives.
Why are women effective leaders in the finance sector? Several of them are listed below:
- The financial services sector needs more flexibility, as the COVID-19 outbreak has shown. From a managerial standpoint, it’s critical to offer workers the time they require to manage their own calendars.
- Leaders should project a feeling of certainty; it’s critical to set a positive example for the team as they work to realise the institution’s objectives. Women are frequently harder on themselves and experience the “confidence gap” that exists between men and women, despite the fact that “women were rated as more effective than their male colleagues in critical areas such as taking initiative, driving for results, bold leadership, and building relationships.”
- Over the past year, the pandemic has increased use of technology and digital devices. In order to flourish, executives will need to quickly adjust to the changing needs of both their staff and customers. This entails establishing strategic alliances, strengthening customer involvement, and many other things. To predict trends and adjust appropriately, one must be a good listener and have an attentive eye, two qualities that are advantageous in women.
- Women naturally cultivate relationships with customers and colleagues. This trait is encouraging for a good leader since the greatest approach to overcome obstacles, surpass customers’ (and employees’) expectations, create innovation, and boost ROI is by learning from mistakes, consulting others for advice, striving to understand people, and working with teams.
A competent leader collaborates with their teams to comprehend what they are thinking and how things are going. This helps the leader to grasp what the team needs in order to achieve. A competent leader may use this to identify issues and remove roadblocks, making their staff more productive and able to finish more tasks faster. It’s important to consider how women can affect financial services. It is essential to have client representation at every level of any firm, from tellers to customer care agents to branch managers to the technology division to senior executives and beyond, because understanding the demands of all consumers is now a standard in banking.
