Microsoft Corp. (MSFT.O) announced on Wednesday that it had restored all of its cloud services after a networking issue caused its cloud platform Azure and other widely used services, including Teams and Outlook, to go offline.
Services in the Americas, Europe, Asia Pacific, Middle East, and Africa were affected, according to the status page for Azure. Only China’s services and its platform for governments escaped damage.
The Microsoft Wide Area Network should have fully recovered by late morning, according to Azure, and the majority of customers should have seen services resume (WAN).
According to Microsoft data, Azure has 15 million corporate clients and over 500 million active users. Because so many of the biggest companies in the world rely on the platform, an outage there could have a cascading effect on numerous services.
Following the pandemic, which led to an increase in employees working from home, businesses have become more and more dependent on online platforms.
Microsoft had previously stated that it had discovered a network connectivity problem with devices across the Microsoft WAN. Both client-to-Azure internet connectivity and data center service connectivity are impacted, according to the statement.
Later, Microsoft tweeted that it had undone a network modification that it thought was the root of the problem and was using “additional infrastructure to expedite the recovery process”.
The cloud division of Microsoft had supported its fiscal second-quarter earnings on Tuesday. Despite concerns that the lucrative cloud segment for big tech companies could be severely impacted as customers look to cut spending, it predicted third-quarter revenue in its so-called intelligent cloud business would be between $21.7 billion and $22 billion.
According to projections from BofA Global Research, Azure’s share of the cloud computing market will increase to 30% in 2022, falling short of Amazon’s AWS.
