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Google Cautions Against ‘Hallucinating’ Chatbots: Report

The head of Google’s search engine issued a warning about the dangers of AI in chatbots, claiming that they can occasionally be hallucinatory and give plausible but false answers.

In a newspaper interview that was published on Saturday, the head of Google’s search engine cautioned against the dangers of artificial intelligence in chatbots as Google parent company Alphabet fights to compete with popular app ChatGPT.

According to Prabhakar Raghavan, senior vice president at Google and head of Google Search, “this kind of artificial intelligence we’re talking about right now can sometimes lead to something we call hallucination.”

Raghavan wrote in comments that were translated into German, “This then expresses itself in such a way that a machine provides a convincing but entirely made-up answer.” Keeping this to a minimum was one of the essential duties, he continued.

After OpenAI, a company Microsoft is investing $10 billion in, unveiled ChatGPT in November and stunned users with its remarkably human-like responses to user queries, Google has been put on the defensive.

Alphabet Inc. unveiled Bard, its own chatbot, earlier this week, but a mistake caused by the software that shared false information in a promotional video caused the company’s market value to drop by $100 billion on Wednesday.

Alphabet has not yet stated a release date for Bard, which is still undergoing user testing.

Raghavan stated, “We obviously feel the urgency, but we also feel the great responsibility.” Without a doubt, we don’t intend to mislead the public.

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