Jeff Roscher, the CEO and co-founder of Information Professionals, Inc. (eWorkOrders), has developed state-of-the-art computerized maintenance management system (CMMS) software that enables businesses to manage their maintenance operations in a powerful and user-friendly way, resulting in streamlined processes and improved efficiency. The groundbreaking, reliable web-based CMMS software platform provided by eWorkOrders is cost-effective and offers seamless integration of maintenance devices, data, and systems, leading to increased uptime. Jeff’s team of professionals has extensive experience in quickly and efficiently setting up and supporting a diverse range of global customers across all industries.
After obtaining his MBA from Rutgers University, Jeff began his career at one of the world’s largest pharmaceutical companies, where he worked as a systems analyst responsible for developing and supporting the animal health division’s territory management system, which was implemented worldwide. Later, Jeff transferred to corporate headquarters, where he was responsible for developing and maintaining several systems, including the financial planning model used to value all research pipelines and inline compounds. Jeff enjoyed his time at the pharmaceutical company, particularly working with technology, which he loves. However, he realized that businesses were struggling to manage work orders, repairs, facilities, and equipment without the support of IT departments to develop or implement a world-class system.
Below are highlights of the interview conducted between World’s Leaders and Jeff Roscher:
Tell us about the inception of the company. How did it all start?
While the work I had been doing was very important, I felt like I could really handle much more responsibility and create without having to answer to others. This drive led me to embark on a new journey to start a software and consulting company. My extremely tech-savvy brother, Brian, was the ideal partner, and we decided to do this together. We quickly recognized that businesses and government organizations were in need of a solution aimed at simplifying maintenance operations at a cost-effective price. We wanted to be able to provide users with a solution that was easy to use. We wanted to be able to continue to develop the software to fit into any organization while staying ahead of technology trends and being the highest-rated provider of this technology. We both gave up working at large companies to follow our passion and begin development on our product, which would one day become the eWorkOrders computerized maintenance management system.
Our unique technology vision focuses on customer success, and we continually find ways to deliver the best maintenance software tools to help professionals work smarter and more efficiently. As technology keeps changing, we continually enhance and streamline our software, providing a user-friendly platform that meets the requirements of current and future customers. We are committed to delivering high-quality software and exceptional customer service, which has made eWorkOrders a trusted name in the industry.
What has made you successful? What do you value?
I attribute my success to several things:
You need to find work that you are passionate about and that makes you feel good about committing the time to it. But you need to step back when you are with the most important people in your life, you need to be fully committed to being with them and eliminating business distractions. Balancing work, family, and friends is a crucial aspect of being successful in business. Maintaining a healthy balance between these important aspects of life can help to reduce stress, increase productivity, and create a more fulfilling personal and professional life. In order to be successful, it’s important to prioritize these areas of your life and make time for the things that matter most. This balance is key to achieving long-term success in business, as it provides a foundation for growth and stability, allowing you to thrive both in your personal and professional life.
As a tech-savvy business owner, I enjoy what I am doing. I enjoy being creative and using my skills and technology expertise to enhance our service offerings and help other businesses succeed. I understand the importance of staying ahead of the curve and am always on the lookout for new and innovative solutions that can improve our offer and make other business owners’ lives easier and more productive.
Which are the major services of the company and how do they the company to get ahead in the competition? What value-added services does the company provide?
We are the developers of a computerized maintenance management system (CMMS) and enterprise asset management (EAM) software, eWorkOrders.com. Our software provides businesses with a powerful and user-friendly solution for managing their maintenance operations, allowing them to streamline their processes and improve efficiency. eWorkOrders offers a cost-effective, groundbreaking, reliable web-based CMMS software platform to help increase uptime with seamless integration of maintenance devices, data, and systems. My team of professionals has extensive experience in quickly and efficiently setting up and supporting a diverse range of global customers across all industries.
What is the significance of innovative ideas in the company?
Innovative ideas play a crucial role in the success and growth of any company. In my company, innovation helps us stay ahead of the competition, meet changing customer needs and market trends, and drive business growth. By continuously generating and implementing new ideas, we remain relevant and competitive and avoid becoming stagnant. Innovative ideas lead to the development of new products, services, and processes, which improve efficiency, increase revenue, and create new business opportunities. I feel that coming up with innovative ideas helps us build our company’s brand and reputation, as customers are more likely to associate with us because of our flexibility, innovative thinking, and ability to come up with creative solutions to their problems.
Give us your opinion on; do organizations rely heavily on individual heroics or team processes?
Organizations can achieve great success by relying on a combination of both individual heroics and effective team processes. Individual heroics, such as the dedication and expertise of a particular team member, can play a critical role in overcoming challenges and driving growth. Having well-established team processes in place can ensure that the entire organization is working efficiently and effectively, which is essential for long-term success.
Ultimately, the best approach is to balance individual heroics with effective team processes This type of environment allows individuals to highlight their unique abilities, while also being backed by the collective knowledge and support of the team. As a result, the organization becomes more stable and better equipped to overcome obstacles, leading to greater success in the long run.
What advice would you give someone going into a leadership position for the first time?
First-time leaders typically have a lot on their plate. I would recommend making personal connections with anyone that reports to you so you can figure out what they are good at and what motivates them. This will help tremendously with delegating the right tasks to the right people. I would also recommend fluctuating between times when you focus all of your energy on large projects that you need to do and other times when you knock out lots of little things. This will help you finish off as much as you can as quickly as you can.
Contact us for more information:
Website : https://eWorkOrders.com
Phone : 888-333-4617
Facebook : https://www.facebook.com/eWorkOrders/
LinkedIn : https://www.linkedin.com/company/eworkorders
Twitter : https://twitter.com/eworkorders
